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R&M Madison Team

R&M is a leading supplier of passive cabling solutions for high quality communication networks. R&M's copper and fibre optic systems provide networking solutions for enterprise cabling, carrier cabling and industrial cabling.

Warranty program

R&M offers one of the most comprehensive warranty programs in structured cabling in accordance with EN 50173, ISO/IEC 11801 and EIA TIA 568-B. R&M do more than develop and manufacture products and systems of the highest qualit. The warranty program comprises all the key elements needed for that solution: planning, product selec-tion, installation, acceptance measurements, operation.  

With its three-level warranty program R&M guarantees customers the faultless functioning of the R&M cabling system and the transmission of all ratified network services, including Gigabit Ethernet in all three systems. In addition R&M guarantees the transmission of 10 Gigabit Ethernet in the VISION and STAR product lines (in accordance with IEEE 802.3an 10GBASE-T). Madison Technologies can provide warranty is provided by certified partners who have completed the Qualified Partner Program (QPP).

5-year R&Mfreenet product warranty

This guarantees that R&Mfreenet passive components function faultlessly throughout the warranty period and exceed the requirements stipulated by each relevant cabling standard. This warranty cover is available to any customer who acquires R&Mfreenet passive components.

25-year R&Mfreenet system warranty

Covers the entire R&Mfreenet cabling system and protects the customer in the event of component malfunction and installation problems. The warranty applies if the installation consists exclusively of R&Mfreenet passive components and the entire installation was carried out by an R&Mfreenet certified installer (or a higher instance trained by QPP).

Life-long R&Mfreenet application warranty

This warranty is subject to the requirement that the installation with passive components from the R&Mfreenet cabling system was planned by a certified designer. It includes the commitment that all the protocols supported by industry standards are running on the system throughout its service life.

Ken Kyle

General Manager | Broadcast & Audio Visual

Phone
Phone 1800 00 77 80

Andrew Brody

Technical Sales Representative | Cabling & Connectivity

Phone
Phone 1800 66 99 99

Anthony Salvemini

Technical Sales Representative | Cabling & Connectivity

Phone
Phone 1800 66 99 99

Paul Corbett

State Sales Manager NSW | Cabling & Connectivity

Phone
Phone 1800 66 99 99

Duane Smith

Duane Smith | National Manager Transport, Traffic & Safety

Phone
Phone 1800 78 88 89
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